Legal
Data deletion
Last updated
How to have your data removed, what removal covers, and how long it takes.
Your right to data deletion
You can ask us to delete the personal data we hold about you at any time, for any reason, and without giving one. Under GDPR this is the right to erasure; we apply it to everyone, not only to people covered by it.
Data deletion process
We confirm the request comes from the account holder, tell you what will be removed and what we are required to keep, then delete it and confirm when it is done.
What data gets deleted
Your profile, your short links and their analytics, your bio pages and their blocks, uploaded files, connected social accounts, API keys, and your workspace memberships.
Short links stop resolving. Anyone who follows one afterwards sees a page saying the link no longer exists — this is not reversible, so export first if you might want the list.
Data retention and timeline
Live systems are cleared within 30 days of the request and encrypted backups roll off within 90. Invoices and tax records for paid plans are kept for the statutory period, because we are required to keep them.
How to request data deletion
Email hello@trizlink.com from the address on the account, with "Data deletion request" as the subject. Say whether you want everything removed or only a specific category.
Alternative: delete your account in-app
Settings has a danger zone that deletes the account and everything in it without waiting for us. It is the same outcome, immediately, and it is described in the account deletion document.
Questions about data deletion
Ask before you delete rather than after — we would much rather answer a question than restore something we cannot restore.
Questions about this document? Email support@trizlink.com or use the contact form.