Privacy policy

How Trizlink collects, uses and protects information, written so you can decide what to share before you share it.

Introduction

This policy covers the Trizlink website, the web application and the Android app. It explains what is collected, why, how long it is kept and what you can ask us to do about it.

Using Trizlink means this policy applies to you. If you disagree with it, the correct response is not to use the service, and to delete any account you have already created.

Information we collect

Five categories, listed separately because they are collected for different reasons and kept for different lengths of time.

Personal information

Your name, email address and profile image, taken from the account you sign in with. For paid plans we also hold the billing contact and the record of what was purchased.

File uploads

Images and documents you upload for bio pages, avatars and social posts, together with their file names, sizes and types.

Usage data

Which features you use and when, plus technical details your browser sends — device type, operating system, browser version and approximate region.

Link analytics data

When someone follows one of your short links we record the time, the referring page, the device class and a country-level location. IP addresses are used to derive that location and are not retained alongside the click record.

Cookies and tracking technologies

Storage used to keep you signed in, remember your appearance settings and measure product usage. The full list is in the cookie policy.

Notifications

The Android app asks for notifications only when you turn an alert on. It is optional, it is requested at the moment it is used, and refusing it leaves the rest of the app working.

How we use your information

To operate your account and the links it owns, to produce the analytics you asked for, to answer support requests, to bill paid plans, to detect abuse, and to decide what to build next.

Free accounts help pay for themselves. We may use content from free accounts to improve and train the features we build. Content in a paid plan is not used this way without your explicit consent. You can object to this at any time by writing to us, and moving to a paid plan stops it.

We do not sell personal information, and we do not use the contents of your links or messages for advertising.

We also email account holders occasionally about what has changed in Trizlink; every one of those messages carries a one-click unsubscribe link that needs no sign-in, and using it leaves the mail you asked for — workspace invitations, the traffic alerts you set up and your scheduled reports — arriving exactly as before.

Third-party services

Trizlink relies on outside providers for authentication, hosting, file storage, email delivery, payment processing and product analytics. Each receives only the data its function needs, and each is bound by its own agreement with us.

Our product analytics includes SESSION RECORDING. Microsoft Clarity records how pages are used — pointer movement, clicks, scrolling and the sequence of screens — and replays it to us as a recording of the session rather than as a count of visits. Text you type into a field is masked before it leaves your browser. Clarity is a separate controller of what it records under its own policy, not a processor acting only on our instructions, so its policy governs that data alongside ours. This is stated the same way in the cookie policy.

The other three analytics destinations — Google Analytics 4, Amplitude and Sentry — receive events and errors, never a recording. An error report carries the fact that something failed and where, never the message or the content you were working on.

Data sharing and disclosure

We share data with the providers above, with people you invite into your own workspace, and where the law requires it. Nothing else.

If Trizlink is ever sold or merged, account data may transfer to the acquirer. You would be told before that happened, with enough notice to export or delete first.

Data security

Traffic is encrypted in transit, stored data is encrypted at rest, and access is restricted to the people who need it to run the service. The detail is in the data security document.

No system is perfectly secure. We will tell affected users about a breach that puts their data at risk rather than waiting to be asked.

Your rights (GDPR)

You may ask for a copy of your data, correct it, delete it, restrict or object to how it is used, take it elsewhere in a portable format, and withdraw a consent you gave earlier.

Write to hello@trizlink.com and we will answer within 30 days. You also have the right to complain to your local data protection authority.

Data retention

Account data is kept while the account exists. Link analytics are kept for as long as the link does. Deleted content is removed from live systems within 30 days and from backups within 90.

Records we are legally required to keep — invoices and tax documents for paid plans — are retained for the statutory period regardless of deletion.

Children's privacy

Trizlink is not intended for anyone under 16, and we do not knowingly collect their data. If you believe a child has created an account, tell us and we will remove it.

International data transfers

Our providers operate in several countries, so your data may be processed outside the one you live in. Where that leaves the European Economic Area we rely on Standard Contractual Clauses or an adequacy decision.

Changes to this policy

We update this page when what we do changes. Material changes are announced in the app and in the RSS feed at least 14 days before they take effect, and the date at the top always reflects the current version.

Contact us

Privacy questions go to hello@trizlink.com. Account and billing questions go to support@trizlink.com.